Service and information
Fast, personal, to the point.
Modular Service Packages Added Value at a Glance
With the BASIC, Service PLUS, and Service PRO service packages, you and your machine will receive services and repairs tailored specifically to your needs. From regular checkups to an all-inclusive, worry-free package with priority support, you can choose the service level that best suits your business.
![Mitarbeiter der ASCO Machinery Group im fachlichen Austausch über ein technisches Bauteil in der Serviceabteilung.](/static_processed/0a93a27af1d31180935d7e7b38d5000f/asco-machinery-group-serviceabteilung-und-technischer-kundendienst.jpg?{"image":"https://api.asco-machinery.com/fileadmin/content/17-Service/asco-machinery-group-serviceabteilung-technischer-kundendienst.jpg","outputFormat":{"format":"webp"},"edits":{"resize":{"width":550,"fit":"cover","height":313}}} "ASCO Machinery Group – Serviceabteilung und technischer Kundendienst")
Your machine Our Services
Finanzierung
Our financing experts develop customized solutions for the purchase of your Variobend or Slinet machine—with minimal upfront investment, a fixed interest rate over the entire term, and predictable monthly payments.
Kundendienst
Our highly qualified service technicians provide personalized support on-site, by phone, or via remote maintenance—from installation to inspection, maintenance, and repair.
Schulungen
Well-trained employees will help you realize the full potential of your Variobend or Slinet machine. Our detailed training courses cover machine design, programming, and maintenance—available in German, English, or with an interpreter.
Your Journey For Optimal Service
A malfunction occurs
Whether it's an error message, a shutdown, or unusual machine behavior—as soon as a problem arises with your Variobend or Slinet machine, we're here to help.
Create a support ticket
Simply submit your request through our ticket system or the contact form—our service team will get back to you as soon as possible.
Remote Diagnosis via TeamViewer
Secure remote access to machine parameters via IT enables rapid troubleshooting, software updates, and detailed diagnostics—often without the need for an on-site visit.
On-site Service
If remote maintenance is not sufficient, certified service technicians worldwide will perform maintenance according to uniform standards—documented with a maintenance checklist and service sticker, using only genuine replacement parts.
![Variobend Mitarbeiter bei der präzisen Vermessung einer Biegewange mit einer Messkugel zur Qualitätssicherung.](/static_processed/aaf852bce8b24725cce0c8d0e5633df3/variobend-mitarbeiter-bei-der-prazisen-vermessung-einer-biegewange-mit-einer-messkugel-zur-qualitatssicherung.jpg?{"image":"https://api.asco-machinery.com/fileadmin/content/21-Fertigung-Daily/asco-variobend-vermessung-laser-service-2.jpg","outputFormat":{"format":"webp"},"edits":{"resize":{"height":380,"fit":"cover"}}})
![Detailaufnahme eines Lasertrackers zur hochpräzisen 3D-Vermessung und Qualitätssicherung im Maschinenbau bei Variobend und Slinet.](/static_processed/c91fb80b5eec2463e8c4cb33382afe22/asco-machinery-group-prazise-laservermessung-und-qualitatssicherung.jpg?{"image":"https://api.asco-machinery.com/fileadmin/content/21-Fertigung-Daily/asco-machinery-group-laservermessung-praezision-qualitaet.jpg","outputFormat":{"format":"webp"},"edits":{"resize":{"height":380,"fit":"cover"}}} "ASCO Machinery Group – Präzise Laservermessung und Qualitätssicherung")
![Mitarbeiter der ASCO Machinery Group im fachlichen Austausch über ein technisches Bauteil in der Serviceabteilung.](/static_processed/39cc8824ac1124792fc77b3e07efebcd/asco-machinery-group-serviceabteilung-und-technischer-kundendienst.jpg?{"image":"https://api.asco-machinery.com/fileadmin/content/17-Service/asco-machinery-group-serviceabteilung-technischer-kundendienst.jpg","outputFormat":{"format":"webp"},"edits":{"resize":{"height":380,"fit":"cover"}}} "ASCO Machinery Group – Serviceabteilung und technischer Kundendienst")
![Mitarbeiter der ASCO Machinery Group bei der Präzisionsmessung mit einer Messuhr an einer Blechbearbeitungsmaschine.](/static_processed/b9b04945297a8162eecd09a97698e4f1/asco-machinery-group-prazise-qualitatskontrolle-mit-messuhr.jpg?{"image":"https://api.asco-machinery.com/fileadmin/content/21-Fertigung-Daily/asco-machinery-group-qualitaetssicherung-messuhr-maschinenbau.jpg","outputFormat":{"format":"webp"},"edits":{"resize":{"height":380,"fit":"cover"}}} "ASCO Machinery Group – Präzise Qualitätskontrolle mit Messuhr")
![Techniker der ASCO Machinery Group telefoniert im Serviceauto](/static_processed/28711ffad70c99f57611421f5822b907/techniker-der-asco-machinery-group-telefoniert-im-serviceauto.jpg?{"image":"https://api.asco-machinery.com/fileadmin/content/18-Karriere/asco-machinery-grouo-stellenausschreibung-servicetechniker-slinet-variobend.jpg","outputFormat":{"format":"webp"},"edits":{"resize":{"height":380,"fit":"cover"}}})
![Zwei Servicetechniker der ASCO Machinery Group bei der technischen Überprüfung einer Blechbearbeitungsmaschine.](/static_processed/cf22fc53e48d928a3e7e3c3890ddb469/asco-machinery-group-technischer-maschinenservice-direkt-an-der-anlage.jpg?{"image":"https://api.asco-machinery.com/fileadmin/content/18-Karriere/asco-machinery-group-serviceabteilung-technischer-kundendienst-karriere.jpg","outputFormat":{"format":"webp"},"edits":{"resize":{"height":380,"fit":"cover"}}} "ASCO Machinery Group – Technischer Maschinenservice direkt an der Anlage")
